Terms of service

1. Orders

• All orders are processed in the order they are received.
• Please ensure your shipping address and contact information are correct at checkout. We are not responsible for delays or losses caused by incorrect information.

2. Shipping

• Orders are shipped on Mondays and Tuesdays.
• Once shipped, you will receive a confirmation email with tracking information (if applicable).
• We are not responsible for delays caused by carriers, weather, or other circumstances beyond our control.

3. Returns, Cancellations & Refunds

• All sales are final. We do not accept returns, cancellations, or refunds.
• Please review product details carefully before completing your purchase.
• in the case that your package is lost or damaged in transit, customers are responsible to file the claim with the mail carrier. 

We are not responsible for lost or stolen packages after it is delivered to the address provided with order. 

4. Product

Each piece is thoughtfully crafted and selected with care. Please note that slight variations in color, shape, or finish may occur and may differ from photos. These natural variations are part of the unique beauty and character of our treasures.

5. Payments

• We accept credit cards, PayPal, Apple Pay, etc
• Payment must be made in full at the time of purchase.

6. Liability

• Benora Treasures is not responsible for any injury, allergy, or reaction that may result from the use or wear of our products.

7. Contact

For questions about your order, please reach out to us:

Benora Treasures

📧 nmont131@icloud.com